Demo date 2026-10-15 (today)

Credit system

1. Rate card (credits consumed per unit, after free allowance is used)

Set each rate from real vendor cost + margin, not round numbers. Storage, doctors, staff and devices are limits, never credits.

ServiceCredits / unitStatusNote
SMS per SMS
WhatsApp per message
Telemedicine per minute
AI consultation summary per summary

2. Credit packages

+ New package

PackageCreditsPrice (ex-GST)Price / creditRevenue per SMS / WhatsApp / tele-minuteValidityStatus
CR1000
Starter
1,000₹250.00₹0.250₹0.250 / ₹0.500 / ₹1.25365 dactiveEdit
CR5000
Value - recommended
5,000₹1,125.00₹0.225₹0.225 / ₹0.450 / ₹1.13365 dactiveEdit
CR10000
Pro
10,000₹2,000.00₹0.200₹0.200 / ₹0.400 / ₹1.00365 dactiveEdit
CR25000
Business
25,000₹4,375.00₹0.175₹0.175 / ₹0.350 / ₹0.88365 dactiveEdit

The last column is your revenue per unit at each package price. Compare it with your vendor cost per unit (DLT SMS, WhatsApp provider, VideoSDK) to see the margin on each tier. Check this before publishing packages.

3. Organisation wallets

OrganisationBalanceExpiry (FIFO)Low alert at
Dr. Ravi's ENT Clinic4,810next expiry 2027-07-17 (4,810)200
Meena Rao ENT Care0-200
Anil Ortho & Spine Clinic0-200